A processing fee of $100 will be charged for cancellations made 30 days or more before
the event. There will be no refunds for cancellations made within 30 days of the event,
although substitutions may be permitted. Refunds will not be provided for registrants
who do not attend the conference. Notice of cancellation must be made via e-mail to
[email protected] A cancellation acknowledgement will be sent within 3
working days and fees refunded within 10 working days, subject to this Refund Policy.
Note that circumstances beyond the control of the conference organizers may necessitate
substitutions, alterations or cancellations of the speakers and/or topics. Therefore, ALG
Associates reserves the right to alter or modify the advertised speakers and/or topics if
necessary. Any substitutions or alterations will be updated on the conference web site as
soon as possible.
Where ALG Associates, LLC offers a non-tangible irrevocable services we do not issue
refunds once the order is accomplished.
As a customer you are responsible for understanding this refund policy upon purchasing
any product or services at our web site. However, we realize that exceptional
circumstance can take place with regard to the character of the product or services we
THEREFORE, WE DO HONOR REQUESTS FOR REFUND WHERE THE
FOLLOWING REASONS APPLY:
1. non-delivery of the product or service: such as, for example, due to some mailing
issues you do not receive a delivery e-mail from us;
2. download issues: it may happen that you are having problems while downloading
the product or receiving a service;
3. irreparable defects or grave difficulties with the product or service: although all
the products and services are thoroughly tested before release, unexpected errors
may occur. This reason should be submitted to our Support Team for approval;
4. product or services not-as-described: a request based on this reason is satisfied on
a case by case basis with ALG Associates reserving full discretion to make the
determination whether a refund is appropriate.
Please note that our Support Team is ready to provide you with timely and efficient
professional assistance. We will attempt to find the best convenient solution for your
query. Give us 12-24 hours for our Support Team to get back to you on the problem.
Requests for a refund are accepted within the period of 1 week after the order is placed.
You should accompany this request with detailed and grounded reasons why you are
applying for a refund. Please make sure your request does not contradict our